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Server restart notifications

In response to player feedback, we are offering players the option to receive a notification, prior to any planned server restarts.

To opt-in for this service, please use the Star Code 'ServerRestart' to add yourself to the server restart mailing list. You can enter the Star Code by logging into the client and selecting the menu options 'Tools' → 'Star Code'.

When possible, we will send an email with details about scheduled sever restarts beforehand. Due to the nature of software changes, plans may change at the last minute.

Our official Twitter account is often the best place to find any updates on a server restart.

If you experience any issues in entering your Star Code, please contact our customer service team.

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