How can we help?

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Documents provided - Cannot deposit

Once documents have been received, it can take up to 72 hours for a case to be reviewed.

Once the review is complete, you will be notified as to whether the account has been cleared for real money transactions or not.

We will contact you directly if further information is required.


Did this article answer your question?

Related Help Articles